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Teaching the Art of Instruction

Recently, I’ve gained quite a bit of teaching experience. I’ve been up and down the state, showing folks the ins and outs of a system I manage. One thing that I learned immediately is that you must teach to the level of your audience. Sometimes it’s difficult to gauge this when the audience is large, so I often aim for what I would consider the base level or lowest common denominator.

Even though I try to keep this in mind, sometimes I rush, either from a deep, brown need to get to the restroom or because I simply forget who my audience is. It’s not intentional, and the situation benefits no one.

Sometimes, a person who is being shown too much, too fast will not simply ask me to repeat myself or explain it in different terms. They will instruct me on my vast experience with the subject matter and how they do not possess said experience. The teacher’s teacher will then go on to explain in detail how fast I am able to click on buttons or select a checkbox.

Sure, this might seem obvious, since they are taking a class from me, but it has happened enough that I feel a cautious sort of sympathy for the teacher’s teacher. It’s not that I’m so knowledgeable of the system I am demonstrating (even though I am), it’s that the teacher’s teacher must assert some sense of authority in the situation.

Almost every time, the person I described above is a middle-aged man. Perhaps he was on the bleeding-edge of technology back in his 30s. I can’t say for sure. But I do notice that they take delight in describing how their children berate their lack of technical prowess. These men show off their ignorance as if it were a badge, proudly sneering at terms like MySpace and iPod.

My generalization is by no means accurate for every middle-aged man I teach, but it happens frequently enough to qualify as a trend. Certainly, this trend has always existed, even when young Zorg first carved the wheel and old man Blarg insisted the boulders still be dragged along the bare ground.

The reason I find sympathy for these men is that I can easily see myself becoming one of them. I’ve kept up with technology to a certain extent, but with every passing year I find myself less and less interested in what’s new, and more interested in what I can do with what I already have.

Hopefully, I will retain a sense of humility the next time I am the one in a class who cannot follow the teacher’s instruction. I find ignorance must be coupled with grace to be truly blissful.

3 Comments

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  1. Noodle
    posted this on Apr 07, 2007, at 6:25 AM

    I don’t know…when presented with the same situation in the past I didn’t really have much sympathy.

    I just wanted to punch them in the face.

    Sadly, my job, and my computer-nerd physique wouldn’t allow me to punch them in the face. But it sure was tempting.

    But thank god none of the ‘office lady’ types at the training ever really got behind the guy. Because he acts like an ass EVERY DAY with them.

    I always thought it was best to put up with the crap for a few hours so everyone can see what a nice, attentive person you really are.

    It does backfire later though when you see them on the street. They come up and say, “hi” and get excited to see the nice guy who talked to them so sweetly a few weeks ago.

    And you can’t wipe the, “Who the fuck are you?” look off of your face.

    Oh well, a friend gained, a friend lost. Time to move on to another city.

  2. thebigreason
    posted this on Apr 07, 2007, at 8:04 AM

    Thank goodness you see it happening to you, too.

    I’ve always considered myself to be above the curve of technology because so much of it has to do with the internet. It’s not necessarily the technology trends that I see myself being falling behind, it’s the purposes for them.

    I think this is the same with your middle aged man’s view of the myspace/iPod. Certainly he knows what websites and portable music players are for. He just doesn’t see why these certain ones are such a big deal.

    Ask me about hyfee some time. It’s still hard for me to wrap my mind around, but I know what it is, and I am quite familiar with all the technology that falls under it’s umbrella. The challenge is finding new and creative ways for my clients to ooze hyfee online. Getting old is a blessing.

  3. blog.thebigreason » Blog Archive » Good Old Timey Times
    posted this on Apr 07, 2007, at 9:25 AM

    [...] Yesterday’s Floating Foam really got me thinking. Specifically, thinking about getting old, and seeing myself fall behind the curve. I mentioned in the comments that it wasn’t the technology I saw myself falling behind, but the purposes behind the newest thing. [...]

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